Customized Service
When your product has been registered, we can check the serial number for maintenance history and warranty information.
Limited Lifetime Warranty
Some parts and repairs may be covered by our limited lifetime warranty. Find out here.
Product Alerts
If we need to contact you about an update or alert for your product, your registration will help us assist you.
No, the Vista V2 canopy and basket are not compatible with the older model Vista. Replacement parts are available for purchase. Visit the spare parts page or contact Customer Experience at (844) 823-3132 or support@uppababy.com.
Running is not recommended with the Vista or Cruz stroller.
The Ridge stroller is approved for running, learn more.
Yes, the RumbleSeat (2015-2019) is compatible with the Vista V2. The RumbleSeat V2 is also compatible with the Vista (2015-2019).
Yes, you can fold the Vista with the Toddler Seat attached. The Toddler Seat must be forward-facing. For a more compact fold, recline the Toddler Seat to the 2nd most upright position.
Click here for a how-to video.
- Activate brake
- Extend handlebar to highest position
- Recline seat to 2nd most upright position, forward-facing position
- Pull up on two release triggers and rotate handlebar to ground
Please note, front wheel brakes need to be unlocked (in clear mode) for the stroller to fold properly.
Click here for a how-to video.
Before the appointment
Make sure you’ve registered your product and send along a description of what assistance you need. Trying to install a car seat? Wheels squeaking? We’ll find the right person to help!
During the appointment
One of our skilled technicians will guide you through the steps for solving your challenge. They will set up a matching product to walk you through the process and answer any questions you have along the way.
After the appointment
We’ll send you a follow-up up email with any further details or documentation that might be of assistance.